Our Commitment

At Junior Achievement of Quebec (“JA Quebec”), we are committed to protecting the privacy of the personal information of our contributors, employees, volunteers, students, suppliers and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

During the course of our day-to-day activities, special events and other activities, we frequently gather and use personal information. If we collect such information from you, you may expect that it will be carefully protected and that any use of or other dealing with this information is subject to your consent.

Defining Personal Information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual. Exceptions which are not considered personal information include business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories.

Where an individual uses his or her home contact information as business contact information, we consider that the contact information provided is business contact information, and is not therefore subject to protection as personal information.

Privacy Practices

Personal information gathered by JA Quebec is kept in confidence. Our personnel are authorized to access such personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure that the integrity of this information is maintained and to prevent its being lost or destroyed.

We collect, use and disclose personal information only for purposes that are appropriate in light of the circumstances. We offer individuals we deal with the opportunity to opt not to have their personal information shared with our personnel and third parties for purposes beyond those for which it was collected.

All listings of Junior Achievement program volunteers, program participants, Board of Directors, staff, financial contributors and other volunteers are considered strictly confidential and shall not be released for use by others outside JA Quebec except as provided for in this Privacy Policy without prior written and specific authorization or as may be required by law.

Collecting Your Personal Information

JA Quebec collects personal information for the primary purpose of conducting our day-to-day operations, special events and other activities. JA Quebec collects details such as your name, address, telephone and facsimile numbers and email addresses. For an individual under the legal age of consent, we require the consent of the individual’s parent or legal guardian to the collection of information about that person.

When personal information is collected for a specific purpose such as fundraising or other special events, registration forms, websites, newsletters, sponsor sheets or other documents will provide details of the purposes for which the information is collected and is to be used.

Securing Your Personal Information

To prevent any unauthorized access to your personal information, JA Quebec has installed computer and network security, including firewall, encryption and password protection processes as well as anti-virus software on all of its workstations.

Only staff or other individuals authorized by the President & CEO of JA Quebec have access to such information stored on our computer system.

Hard copies of any such information are stored in locked filing cabinets, offices and equivalent off site secured storage areas.

Disclosing Your Personal Information

To conduct our operations, we engage independent consultants and suppliers. Accordingly, some information may be used or disclosed in part by JA Quebec to:

•  Enable mail contractors to deliver documents and communications to stakeholders; and

•  Send direct mail to stakeholders with news of special events.

Complying with New Rules around the Collection of Personal Information Concerning a Minor

Effective date: October 18, 2023

We, JA Quebec, are committed to diligently complying with the law around the collection of personal information concerning minors, as set forth in the new rules in effect in Quebec. The purpose of this section of our privacy statement is to provide clear and transparent information on how we process the personal information of minors in accordance with these rules.

Collection of Personal Information about Minors

Under the new rules in effect in Quebec, a minor is defined as any person under the age of 18. We recognize the importance of protecting the privacy of minors, and we committed to collecting, processing and keeping their personal information with the utmost care and in accordance with the law.

Parental Consent

We will not collect, use or intentionally disclose a minor’s personal information without the verifiable consent of a parent or legal guardian. Before providing any personal information through our website, parents and guardians are encouraged to review our data collection practices and give their consent when necessary.

Rights of Parents and Guardians

Parents and legal guardians have the right to view, correct or delete their children’s personal information collected through our website. To exercise these rights, please contact us at info@jaquebec.org and we will process your request in accordance with the current regulations.

Data Security

We take technological and organizational security measures to safeguard against unauthorized access, disclosure or improper use of personal information about minors. By adopting this policy, we affirm our commitment to protecting the privacy of minors and complying with the new rules around the collection of personal information in Quebec. This section of our privacy statement works in conjunction with the other provisions of the policy to fully safeguard personal information.

Withdrawing Your Consent

If you do not consent to all of the disclosures set out above then you can inform us that you do not wish to have your personal information used or disclosed by us, by contacting our Privacy Officer as set out below. JA Quebec will then ensure that your personal information is not disclosed or used for the specified purpose except where such disclosure is authorized by you or required by law. If you do not object to the uses or disclosures as stated above, we will assume that we have your express consent to all such uses and disclosures.

Accessing Your Personal Information

You may, upon written request, access the personal information which JA Quebec has obtained about you. To arrange access, please contact our Privacy Officer for details (of how to make your written request).

Changing Personal Information

JA Quebec endeavours to ensure that personal information held by it is accurate, complete and up-to-date. Where you believe that personal information held by JA Quebec is not accurate, complete or up-to-date, please advise our Privacy Officer as set out below and every effort will be made to correct the information.

Lodging a Complaint

For any purpose associated with privacy matters including the lodging of a complaint, please contact our Privacy Officer as set out below.

Upholding the Right to Re-Indexation, De-Indexation or Cessation of Dissemination (Right to be Forgotten)

Effective date: October 18, 2023

This section of our privacy statement clarifies our commitment to upholding the right to re-indexation, de-indexation or cessation of dissemination of personal information, also known as the “right to be forgotten.” We recognize the importance of this right in protecting privacy, and we are committed to implementing appropriate measures to allow individuals to request to delete or update personal information that is disseminated or indexed online.

Scope of Right to be Forgotten

The right to re-indexation, de-indexation or cessation of dissemination pertains to personal information that is no longer relevant, accurate or necessary for the purposes for which it was initially collected or processed. It allows individuals to control their online presence and mitigate the negative impacts that out-of-date information could have on their personal and professional life.

How to Make a Request

If you are concerned about personal information disseminated or indexed on our website and you think that the information is no longer relevant or needs to be updated, you have the right to request that your information be re-indexed, de-indexed or deleted. To do so, please contact us at info@jaquebec.org and provide the details required to identify the information in question.

Your request must include the following information:

• Your name and contact information.
• The specific details of the information that you want to be re-indexed, de-indexed or deleted.
• The reasons why you think this information is no longer relevant or necessary.

How Your Request Will Be Processed 

We will diligently review each request in accordance with current legislation. If your request is approved, we will take the appropriate measures to re-index, de-index or delete the information in question, as long at it is technically possible and legal to do so.

Communication and Processing Times

We will inform you of our decision regarding your request within a reasonable time frame, which starts when we receive your full request. Please note that in some circumstances, legal or legitimate obligations may limit our ability to access your request.

Changes to This Policy

This section of our privacy statement may be amended at any time to reflect changes in the law, our practices or other relevant factors. Changes will take effect as soon as they are published on our website. For any questions or concerns about our privacy statement or the right to re-indexation, de-indexation or cessation of dissemination, please contact us at info@jaquebec.org.

Complying with the New Rules around Releasing Personal Information to Help in the Grieving Process

Effective date: October 18, 2023

This section of our privacy statement outlines our commitment to complying with the new rules around releasing personal information to help in the grieving process. We understand the importance of supporting family members at a time of loss while respecting the privacy of those involved, and we are committed to putting in place appropriate measures to process data in this regard.

Purpose of Releasing Personal Information for the Grieving Process

The purpose of the new rules is to allow family members or authorized persons to manage the online accounts, data and personal information of a deceased person in a respectful and appropriate manner. This includes the possibility of closing accounts, keeping digital memories or taking other actions based on individual needs.

How to Make a Request Relating to the Grieving Process

If you are a family member or a person authorized to act on behalf of a deceased person and you need to access personal information belonging to this person, please contact us at info@jaquebec.org. Your request must include the following information:

Your name and contact information.

The specific details of the information that you want to be re-indexed, de-indexed or deleted.

Adequate proof of your relationship to the deceased person and your authority to act on their behalf.

How Your Request Will Be Processed

We will diligently review each request in accordance with current legislation. We commit to processing requests in a timely manner and taking particular circumstances into account.

Data Security

We take adequate security measures to protect the personal information of deceased persons, and we make sure that data is processed in accordance with current laws and regulations.

Communication and Processing Times

We will respond to your request within a reasonable time frame, which starts when we receive your full request. Some requests may require longer processing times due to specific circumstances or the complexity of the information involved.

Opt-Out Language

We do not sell, trade or otherwise share our mailing lists. However, if at any time you wish to be removed from our mailing lists, simply contact us as set out below.

Updating and Changes to the Privacy Policy

We regularly review our privacy practices and may amend this policy from time to time. If substantial changes are made in the way that we use personal information, a notification will be placed on our website.

Please check this website www.jaquebec.org on an ongoing basis for information on our most up-to-date practices.

Contact information

We hope that you find the information in this policy statement helpful. Copies of this privacy policy are available from our office or can be mailed by phoning us as set out below.

Questions, concerns or complaints related to JA Quebec’s privacy policy on the treatment of personal information should be emailed to our Privacy Officer at:info@jaquebec.org or by phone at (514) 285-8944.

Privacy Policy

Our engagement. At JA Quebec Educational Programs, we are committed to protecting the confidentiality of personal information collected about our contributors, employees, volunteers, students, suppliers and other stakeholders.

Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at https://www.priv.gc.ca/

This Privacy Statement was last amended on July 30th, 2023.